"Heinrich" <Heinr***@discussions.microsoft.com> wrote in message
news:276D070E-1C0E-4BCE-BACA-FF9149895E9B@microsoft.com...
> I recently replaced my computer and I an currently reinstalling my
software.
> The installation wizard for Visual Studio 6.0 is asking for the product ID
(3
> + 7 characters) but I cannot locate the product ID.  I have the software
> licence and the 20 character PID Key but that however is not what the
wizard
> requires.  I cannot remember what product ID I had used when I first
> installed the software 5 years ago but I can surely do with some advice.
Is
> the product ID unique?  Is there some way that I can get pass this
problem?
>
> I would appreciate some advice.

"Veign" wrote:

> Contact Microsoft...
>
> --
> Chris Hanscom - Microsoft MVP (VB)
> Veign's Resource Center
> http://www.veign.com/vrc_main.asp
> Veign's Blog
> http://www.veign.com/blog
> --
>
>
> "Heinrich" <Heinr***@discussions.microsoft.com> wrote in message
> news:276D070E-1C0E-4BCE-BACA-FF9149895E9B@microsoft.com...
> > I recently replaced my computer and I an currently reinstalling my
> software.
> > The installation wizard for Visual Studio 6.0 is asking for the product ID
> (3
> > + 7 characters) but I cannot locate the product ID.  I have the software
> > licence and the 20 character PID Key but that however is not what the
> wizard
> > requires.  I cannot remember what product ID I had used when I first
> > installed the software 5 years ago but I can surely do with some advice.
> Is
> > the product ID unique?  Is there some way that I can get pass this
> problem?
> >
> > I would appreciate some advice.
>
>
>

"Heinrich" <Heinr***@discussions.microsoft.com> wrote in message
news:11DB1F53-EC38-490E-8975-28595BB07B77@microsoft.com...
> Thanks.  Will do and hope for a quick response.
>
>    Heinrich
>
>
> "Veign" wrote:
>
> > Contact Microsoft...
> >
> > --
> > Chris Hanscom - Microsoft MVP (VB)
> > Veign's Resource Center
> > http://www.veign.com/vrc_main.asp
> > Veign's Blog
> > http://www.veign.com/blog
> > --
> >
> >
> > "Heinrich" <Heinr***@discussions.microsoft.com> wrote in message
> > news:276D070E-1C0E-4BCE-BACA-FF9149895E9B@microsoft.com...
> > > I recently replaced my computer and I an currently reinstalling my
> > software.
> > > The installation wizard for Visual Studio 6.0 is asking for the
product ID
> > (3
> > > + 7 characters) but I cannot locate the product ID.  I have the
software
> > > licence and the 20 character PID Key but that however is not what the
> > wizard
> > > requires.  I cannot remember what product ID I had used when I first
> > > installed the software 5 years ago but I can surely do with some
advice.
> > Is
> > > the product ID unique?  Is there some way that I can get pass this
> > problem?
> > >
> > > I would appreciate some advice.
> >
> >
> >

"Veign" wrote:

> As long as everything is on the up and up I'm sure they will help you long
> before some in these newsgroups can...
>
> Good luck!
>
> --
> Chris Hanscom - Microsoft MVP (VB)
> Veign's Resource Center
> http://www.veign.com/vrc_main.asp
> Veign's Blog
> http://www.veign.com/blog
> --
>
>
> "Heinrich" <Heinr***@discussions.microsoft.com> wrote in message
> news:11DB1F53-EC38-490E-8975-28595BB07B77@microsoft.com...
> > Thanks.  Will do and hope for a quick response.
> >
> >    Heinrich
> >
> >
> > "Veign" wrote:
> >
> > > Contact Microsoft...
> > >
> > > --
> > > Chris Hanscom - Microsoft MVP (VB)
> > > Veign's Resource Center
> > > http://www.veign.com/vrc_main.asp
> > > Veign's Blog
> > > http://www.veign.com/blog
> > > --
> > >
> > >
> > > "Heinrich" <Heinr***@discussions.microsoft.com> wrote in message
> > > news:276D070E-1C0E-4BCE-BACA-FF9149895E9B@microsoft.com...
> > > > I recently replaced my computer and I an currently reinstalling my
> > > software.
> > > > The installation wizard for Visual Studio 6.0 is asking for the
> product ID
> > > (3
> > > > + 7 characters) but I cannot locate the product ID.  I have the
> software
> > > > licence and the 20 character PID Key but that however is not what the
> > > wizard
> > > > requires.  I cannot remember what product ID I had used when I first
> > > > installed the software 5 years ago but I can surely do with some
> advice.
> > > Is
> > > > the product ID unique?  Is there some way that I can get pass this
> > > problem?
> > > >
> > > > I would appreciate some advice.
> > >
> > >
> > >
>
>
>

"Karl E. Peterson" wrote:

> Heinrich wrote:
> > Everything is on the up and up.  Since I got your advice I have called
> > Microsoft Customer Service three times.  I have been transfered twice,
> > disconnected once and finally told that the office that handles my
> > kind of problem is currently closed.  Hopefully everything goes
> > smooth when I call again tomorrow.  It is amazing that after a decade
> > of using Microsoft products, this is my first call to customer
> > service.
>
> As a lark, try 111-1111111...?
> --
> Working Without a .NET?
> http://classicvb.org/petition
>
>
>

> "Karl E. Peterson" wrote:
>> Heinrich wrote:
>>> Everything is on the up and up.  Since I got your advice I have
>>> called Microsoft Customer Service three times.  I have been
>>> transfered twice, disconnected once and finally told that the
>>> office that handles my kind of problem is currently closed.
>>> Hopefully everything goes smooth when I call again tomorrow.  It is
>>> amazing that after a decade of using Microsoft products, this is my
>>> first call to customer service.
>>
>> As a lark, try 111-1111111...?
>
> After spending more than a hour this morning with Microsoft Customer
> Service, including one transfer and a disconnection, their advice was
> for me to contact Microsoft Customer Service in South Africa (where
> the software was bought while I was working in Southern Africa).  I
> have (or had) two issues with that: 1. South Africa is 6 hours ahead
> of NY (where I am currently located) and 2. Calling SA requires an
> international call and I am unsure how long the call will last,
> disconnections, transfers, etc.  Thus I came back to the Newsgroup
> saw your suggestion, tried it and it worked.

"Heinrich" <Heinr***@discussions.microsoft.com> wrote in message
news:276D070E-1C0E-4BCE-BACA-FF9149895E9B@microsoft.com...
>I recently replaced my computer and I an currently reinstalling my
>software.
> The installation wizard for Visual Studio 6.0 is asking for the product ID
> (3
> + 7 characters) but I cannot locate the product ID.  I have the software
> licence and the 20 character PID Key but that however is not what the
> wizard
> requires.  I cannot remember what product ID I had used when I first
> installed the software 5 years ago but I can surely do with some advice.
> Is
> the product ID unique?  Is there some way that I can get pass this
> problem?
>
> I would appreciate some advice.