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HTML Help still will not work.

Author
10 May 2005 8:51 PM
RafaelSVAZ
If I understand the instructions for HTML Help correctly, I am supposed to
include the registered files "itircl.dll" and "itss.dll" with my Visual Basic
distribution files, both dlls to go into the Windows\System folder.  However,
when I try to build an installation disk with InstallShield (3.5 SP 4), I get
the following two warnings:

"** Warning: -4354: The build was unable to extract COM information from the
file C:\WINDOWS\system32\itircl.dll in component itircl.dll. Please ensure
that the file is self-registering and verify that the self-registration
process does not fail.

** Warning: -4354: The build was unable to extract COM information from the
file C:\WINDOWS\system32\itss.dll in component itss.dll. Please ensure that
the file is self-registering and verify that the self-registration process
does not fail."

I also included "VSHELP.DLL" to go into Windows\System folder and "hh.exe"
to go into the Windows folder.  I get no apparent error on these.

When I installed the program on my user's pc, I got no error on
installation, but the program HELP would not work.  HELP works fine on my
development PC.  I tried clicking directly on the "Help.chm" file and that
also did not work on the user's pc.

My user has and uses IE on his PC.

What else do I need to do to get program HELP working?

Help.

Rafael

Author
10 May 2005 9:20 PM
Ken Halter
Show quote
"RafaelSVAZ" <RafaelS***@discussions.microsoft.com> wrote in message
news:C2515E75-3342-4B6B-BD67-9F5DB31F744C@microsoft.com...
> If I understand the instructions for HTML Help correctly, I am supposed to
> include the registered files "itircl.dll" and "itss.dll" with my Visual
> Basic
> distribution files, both dlls to go into the Windows\System folder.
> However,
> when I try to build an installation disk with InstallShield (3.5 SP 4), I
> get
> the following two warnings:
>
> "** Warning: -4354: The build was unable to extract COM information from
> the
> file C:\WINDOWS\system32\itircl.dll in component itircl.dll. Please ensure
> that the file is self-registering and verify that the self-registration
> process does not fail.
>
> ** Warning: -4354: The build was unable to extract COM information from
> the
> file C:\WINDOWS\system32\itss.dll in component itss.dll. Please ensure
> that
> the file is self-registering and verify that the self-registration process
> does not fail."

This site has "all of the answers" <g> fwiw, I built a simple ISX project (I
have ISX 3.54 here) that included those 2 components and I didn't get those
warnings. The information available on the site below should help.

HTML Help System Requirements
http://www.mvps.org/htmlhelpcenter/htmlhelp/hhsysreq.html

What doc did you see that said to include those dlls? Seems that their
descriptions don't have anything to do with "help"

itircl.dll - Microsoft® InfoTech IR Local DLL
itss.dll - Microsoft® InfoTech Storage System Library

--
Ken Halter - MS-MVP-VB - http://www.vbsight.com
Sign up now to help keep VB support alive - http://classicvb.org/petition
Please keep all discussions in the groups..
Author
10 May 2005 11:39 PM
RafaelSVAZ
Hi:

Ken, thanks for your help.  I will try the link you suggested.

To answer your question about "What doc did you see that said to include
those dlls? Seems that their descriptions don't have anything to do with
"help""

I found it on my first thread about this question, located at "http://msdn.microsoft.com/newsgroups/default.aspx?dg=microsoft.public.vb.general.discussion&tid=d9753dd6-8025-4ed6-9639-dbad621fb348&cat=en-us-msdn-visualtools-vb&lang=en&cr=US&sloc=en-us&m=1&p=1"
or search this group for "RafaelSVAZ".

MikeD answered my question:

" What files make up the HTML Help client? Where are they installed? Are they
registered? "

with the following reply:

"The client files are:

  a.. %windir%\HH.EXE (not registered)
  b.. %windir%\system(32)\HHCTRL.OCX (registered)
  c.. %windir%\system(32)\ITSS.DLL (registered)
  d.. %windir%\system(32)\ITIRCL.DLL (registered)
(the above taken from Frequently Asked Questions for HTML Help, which can be
found at http://msdn.microsoft.com/library/en-us/htmlhelp/html/hwHTMLHelpFrequentlyAskedQuestions.asp)"

By the way I manually registered those two dlls (successfully), but I still
got those two warning messages from IS.

Thanks, again,

Rafael



Show quote
"Ken Halter" wrote:

> "RafaelSVAZ" <RafaelS***@discussions.microsoft.com> wrote in message
> news:C2515E75-3342-4B6B-BD67-9F5DB31F744C@microsoft.com...
> > If I understand the instructions for HTML Help correctly, I am supposed to
> > include the registered files "itircl.dll" and "itss.dll" with my Visual
> > Basic
> > distribution files, both dlls to go into the Windows\System folder.
> > However,
> > when I try to build an installation disk with InstallShield (3.5 SP 4), I
> > get
> > the following two warnings:
> >
> > "** Warning: -4354: The build was unable to extract COM information from
> > the
> > file C:\WINDOWS\system32\itircl.dll in component itircl.dll. Please ensure
> > that the file is self-registering and verify that the self-registration
> > process does not fail.
> >
> > ** Warning: -4354: The build was unable to extract COM information from
> > the
> > file C:\WINDOWS\system32\itss.dll in component itss.dll. Please ensure
> > that
> > the file is self-registering and verify that the self-registration process
> > does not fail."
>
> This site has "all of the answers" <g> fwiw, I built a simple ISX project (I
> have ISX 3.54 here) that included those 2 components and I didn't get those
> warnings. The information available on the site below should help.
>
> HTML Help System Requirements
> http://www.mvps.org/htmlhelpcenter/htmlhelp/hhsysreq.html
>
> What doc did you see that said to include those dlls? Seems that their
> descriptions don't have anything to do with "help"
>
> itircl.dll - Microsoft® InfoTech IR Local DLL
> itss.dll - Microsoft® InfoTech Storage System Library
>
> --
> Ken Halter - MS-MVP-VB - http://www.vbsight.com
> Sign up now to help keep VB support alive - http://classicvb.org/petition
> Please keep all discussions in the groups..
>
>
>

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