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Help! SMTP Exception Error in ASP 2.0 Email Form

Author
11 Sep 2007 8:46 PM
Bgreer5050
I keep getting the following error on an asp form I have on my site.  I know
the smtp settings are correct, because if I take out the user fields (i.e.
name, weight and assign a text string in code the email is processed.

Protected Sub SendEmail_Click(ByVal sender As Object, ByVal e As
System.EventArgs) Handles SendEmail.Click
Const ToAddress As String = a**@abc.com
Dim mm As New Net.Mail.MailMessage(***@abc.com, ToAddress)
mm.Subject = "Parts Request"
mm.Body = "Body"  -----------------If I use mm.body = name.text I get the
timeout error
mm.Body = "weight"
mm.IsBodyHtml = False
Dim smtp As New Net.Mail.SmtpClient
smtp.Send(mm)
End Sub


Is it possible that it takes longer to process text boxes, therefore some
code needs to be added to prevent the timeout?  If so, can someone help me
with the code snippet?


Here is the Error:

Service not available, closing transmission channel. The server response
was: Command timeout, closing transmission channel
Description: An unhandled exception occurred during the execution of the
current web request. Please review the stack trace for more information
about the error and where it originated in the code.

Exception Details: System.Net.Mail.SmtpException: Service not available,
closing transmission channel. The server response was: Command timeout,
closing transmission channel

Source Error:

Line 20:
Line 21:         '(4) Send the MailMessage (will use the Web.config
settings)
Line 22:         smtp.Send(mm)
Line 23:     End Sub
Line 24:

Author
11 Sep 2007 9:22 PM
Alexey Smirnov
Show quote
On Sep 11, 10:46 pm, "Bgreer5050" <bgreer5***@yahoo.com> wrote:
> I keep getting the following error on an asp form I have on my site.  I know
> the smtp settings are correct, because if I take out the user fields (i.e.
> name, weight and assign a text string in code the email is processed.
>
> Protected Sub SendEmail_Click(ByVal sender As Object, ByVal e As
> System.EventArgs) Handles SendEmail.Click
> Const ToAddress As String = a***@abc.com
> Dim mm As New Net.Mail.MailMessage(a***@abc.com, ToAddress)
> mm.Subject = "Parts Request"
> mm.Body = "Body"  -----------------If I use mm.body = name.text I get the
> timeout error
> mm.Body = "weight"
> mm.IsBodyHtml = False
> Dim smtp As New Net.Mail.SmtpClient
> smtp.Send(mm)
> End Sub
>
> Is it possible that it takes longer to process text boxes, therefore some
> code needs to be added to prevent the timeout?  If so, can someone help me
> with the code snippet?
>
> Here is the Error:
>
> Service not available, closing transmission channel. The server response
> was: Command timeout, closing transmission channel
> Description: An unhandled exception occurred during the execution of the
> current web request. Please review the stack trace for more information
> about the error and where it originated in the code.
>
> Exception Details: System.Net.Mail.SmtpException: Service not available,
> closing transmission channel. The server response was: Command timeout,
> closing transmission channel
>
> Source Error:
>
> Line 20:
> Line 21:         '(4) Send the MailMessage (will use the Web.config
> settings)
> Line 22:         smtp.Send(mm)
> Line 23:     End Sub
> Line 24:

Try to check the event log to see if there are any hints on that
Author
12 Sep 2007 12:28 AM
Bgreer5050
Ok.  This is a silly question....where is the event log?  My site is hosted
offsite on a IIS server.  Is it the same thing as the Stack Trace?

Thanks

Show quote
"Alexey Smirnov" <alexey.smir***@gmail.com> wrote in message
news:1189545724.023997.94850@x40g2000prg.googlegroups.com...
> On Sep 11, 10:46 pm, "Bgreer5050" <bgreer5***@yahoo.com> wrote:
>> I keep getting the following error on an asp form I have on my site.  I
>> know
>> the smtp settings are correct, because if I take out the user fields
>> (i.e.
>> name, weight and assign a text string in code the email is processed.
>>
>> Protected Sub SendEmail_Click(ByVal sender As Object, ByVal e As
>> System.EventArgs) Handles SendEmail.Click
>> Const ToAddress As String = a***@abc.com
>> Dim mm As New Net.Mail.MailMessage(a***@abc.com, ToAddress)
>> mm.Subject = "Parts Request"
>> mm.Body = "Body"  -----------------If I use mm.body = name.text I get the
>> timeout error
>> mm.Body = "weight"
>> mm.IsBodyHtml = False
>> Dim smtp As New Net.Mail.SmtpClient
>> smtp.Send(mm)
>> End Sub
>>
>> Is it possible that it takes longer to process text boxes, therefore some
>> code needs to be added to prevent the timeout?  If so, can someone help
>> me
>> with the code snippet?
>>
>> Here is the Error:
>>
>> Service not available, closing transmission channel. The server response
>> was: Command timeout, closing transmission channel
>> Description: An unhandled exception occurred during the execution of the
>> current web request. Please review the stack trace for more information
>> about the error and where it originated in the code.
>>
>> Exception Details: System.Net.Mail.SmtpException: Service not available,
>> closing transmission channel. The server response was: Command timeout,
>> closing transmission channel
>>
>> Source Error:
>>
>> Line 20:
>> Line 21:         '(4) Send the MailMessage (will use the Web.config
>> settings)
>> Line 22:         smtp.Send(mm)
>> Line 23:     End Sub
>> Line 24:
>
> Try to check the event log to see if there are any hints on that
>
Author
12 Sep 2007 12:32 PM
Alexey Smirnov
Show quote
On Sep 12, 2:28 am, "Bgreer5050" <bgreer5***@yahoo.com> wrote:
> Ok.  This is a silly question....where is the event log?  My site is hosted
> offsite on a IIS server.  Is it the same thing as the Stack Trace?
>
> Thanks
>
> "Alexey Smirnov" <alexey.smir***@gmail.com> wrote in message
>
> news:1189545724.023997.94850@x40g2000prg.googlegroups.com...
>
>
>
> > On Sep 11, 10:46 pm, "Bgreer5050" <bgreer5***@yahoo.com> wrote:
> >> I keep getting the following error on an asp form I have on my site.  I
> >> know
> >> the smtp settings are correct, because if I take out the user fields
> >> (i.e.
> >> name, weight and assign a text string in code the email is processed.
>
> >> Protected Sub SendEmail_Click(ByVal sender As Object, ByVal e As
> >> System.EventArgs) Handles SendEmail.Click
> >> Const ToAddress As String = a***@abc.com
> >> Dim mm As New Net.Mail.MailMessage(a***@abc.com, ToAddress)
> >> mm.Subject = "Parts Request"
> >> mm.Body = "Body"  -----------------If I use mm.body = name.text I get the
> >> timeout error
> >> mm.Body = "weight"
> >> mm.IsBodyHtml = False
> >> Dim smtp As New Net.Mail.SmtpClient
> >> smtp.Send(mm)
> >> End Sub
>
> >> Is it possible that it takes longer to process text boxes, therefore some
> >> code needs to be added to prevent the timeout?  If so, can someone help
> >> me
> >> with the code snippet?
>
> >> Here is the Error:
>
> >> Service not available, closing transmission channel. The server response
> >> was: Command timeout, closing transmission channel
> >> Description: An unhandled exception occurred during the execution of the
> >> current web request. Please review the stack trace for more information
> >> about the error and where it originated in the code.
>
> >> Exception Details: System.Net.Mail.SmtpException: Service not available,
> >> closing transmission channel. The server response was: Command timeout,
> >> closing transmission channel
>
> >> Source Error:
>
> >> Line 20:
> >> Line 21:         '(4) Send the MailMessage (will use the Web.config
> >> settings)
> >> Line 22:         smtp.Send(mm)
> >> Line 23:     End Sub
> >> Line 24:
>
> > Try to check the event log to see if there are any hints on that- Hide quoted text -
>
> - Show quoted text -

Control Panel - Administrative Tools - Event Viewer
Author
12 Sep 2007 11:50 AM
Braulio Diez
What do you store on name.text? It's a simple string?

I would try the following:

   - Hardcode what you typed on the text box and set it as a hardcode
string, did you get an error?

  - Pass what you typed on the textbox to an string variable, and assign it
to the body, did you get the error?

  This tests are just to delimit where can be located the failure. It's
quite strange.

/// ------------------------------
/// Braulio Diez
///
/// http://www.tipsdotnet.com
/// ------------------------------




Show quote
"Bgreer5050" wrote:

> I keep getting the following error on an asp form I have on my site.  I know
> the smtp settings are correct, because if I take out the user fields (i.e.
> name, weight and assign a text string in code the email is processed.
>
> Protected Sub SendEmail_Click(ByVal sender As Object, ByVal e As
> System.EventArgs) Handles SendEmail.Click
> Const ToAddress As String = a**@abc.com
> Dim mm As New Net.Mail.MailMessage(***@abc.com, ToAddress)
> mm.Subject = "Parts Request"
> mm.Body = "Body"  -----------------If I use mm.body = name.text I get the
> timeout error
> mm.Body = "weight"
> mm.IsBodyHtml = False
> Dim smtp As New Net.Mail.SmtpClient
> smtp.Send(mm)
> End Sub
>
>
> Is it possible that it takes longer to process text boxes, therefore some
> code needs to be added to prevent the timeout?  If so, can someone help me
> with the code snippet?
>
>
> Here is the Error:
>
> Service not available, closing transmission channel. The server response
> was: Command timeout, closing transmission channel
> Description: An unhandled exception occurred during the execution of the
> current web request. Please review the stack trace for more information
> about the error and where it originated in the code.
>
> Exception Details: System.Net.Mail.SmtpException: Service not available,
> closing transmission channel. The server response was: Command timeout,
> closing transmission channel
>
> Source Error:
>
> Line 20:
> Line 21:         '(4) Send the MailMessage (will use the Web.config
> settings)
> Line 22:         smtp.Send(mm)
> Line 23:     End Sub
> Line 24:
>
>
>

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