ASP makes me angry as a clown ;)

microsoft.public.dotnet.framework.aspnet.webcontrols

6 Apr 2005 4:15 PM

Indianiec

Hi All,

My problem is a bit sophisticated. I work for a company that sells
gadgets. We got huge website based on ASP.NET and Microsoft Commerce
Server 2002 SP2 and our database is based on Sequel Server 2002. The
problem is very rare. It occures approximately once every 100 orders.

So... I have a basket. I add some product. I am a registered user and
go to checkout. Now... Checkout.aspx checks my address and throws all
possible ways of delivery into an asp drop down list. So I have a
possibility to choose between Royal Mail Standard Delivery, Recorded
Delivery, Next Day Delivery and a Parceline. Drop down list has
autoPostBack set to false (it makes the site very slow, I read the
value when I leave the page and I put it into session variable. When I
go to CheckoutConfirm.aspx it sometimes happens, that the delivery
method disappears from session variable and is set to emty string. I
thought it is a good idea to place a TRY CATCH block there and email
myself automaticly whenever the problem occures, but... it sometimes
doesn't hit the TRY CATCH block too. That is really wired. Moreover,
I've set another catch on the next page. It checks if the session
variable DeliveryMethod is not empty but... sometimes it even doesn't
hit that function even though it is on another page. It is really
annoying for our customer service - calling people and asking about
delivery method - unprofessional.

I tried to get into the code (2200 lines) but it happens so rarely,
that honestly... there is no way to trace that error. Code seems to be
OK.

Moreover... I got one more strange error. I got product details page.
There's again a asp drop down list with different variants of product.
I add values threw asp repeater. Once in a while when I choose a
variant, webside posts back to update price, stock number etc... and
the drop down list appears EMPTY. I do not think it is a metter of
code. I think there's something wrong with connecting repeater and
drop down list. But what? Maybe it is Commerce Server fault, or
Sequel... Or maybe I do not have some patches installed?

Either way, that is the problem. If anyone had similar experience, or
knows what causes such behavior, please give me a shout. Thanks for
your help ladies and/or gentleman.

Regards
Indianiec
indianie***@wp.pl

9 Apr 2005 6:06 PM

Alvin Bruney [MVP - ASP.NET]

First thing to check is that the application pool is not being recycled at
the time you lose session. That's the likely culprit. It probably isn't
related to commerce server or sql server unless state is stored in sequel
server or another customized container.

--
Regards,
Alvin Bruney - ASP.NET MVP

[Shameless Author Plug]
The Microsoft Office Web Components Black Book with .NET
Now available @ www.lulu.com/owc

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"Indianiec" <indianie***@wp.pl> wrote in message
news:5bf85ec4.0504060815.35bb62b3@posting.google.com...
> Hi All,
>
> My problem is a bit sophisticated. I work for a company that sells
> gadgets. We got huge website based on ASP.NET and Microsoft Commerce
> Server 2002 SP2 and our database is based on Sequel Server 2002. The
> problem is very rare. It occures approximately once every 100 orders.
>
> So... I have a basket. I add some product. I am a registered user and
> go to checkout. Now... Checkout.aspx checks my address and throws all
> possible ways of delivery into an asp drop down list. So I have a
> possibility to choose between Royal Mail Standard Delivery, Recorded
> Delivery, Next Day Delivery and a Parceline. Drop down list has
> autoPostBack set to false (it makes the site very slow, I read the
> value when I leave the page and I put it into session variable. When I
> go to CheckoutConfirm.aspx it sometimes happens, that the delivery
> method disappears from session variable and is set to emty string. I
> thought it is a good idea to place a TRY CATCH block there and email
> myself automaticly whenever the problem occures, but... it sometimes
> doesn't hit the TRY CATCH block too. That is really wired. Moreover,
> I've set another catch on the next page. It checks if the session
> variable DeliveryMethod is not empty but... sometimes it even doesn't
> hit that function even though it is on another page. It is really
> annoying for our customer service - calling people and asking about
> delivery method - unprofessional.
>
> I tried to get into the code (2200 lines) but it happens so rarely,
> that honestly... there is no way to trace that error. Code seems to be
> OK.
>
> Moreover... I got one more strange error. I got product details page.
> There's again a asp drop down list with different variants of product.
> I add values threw asp repeater. Once in a while when I choose a
> variant, webside posts back to update price, stock number etc... and
> the drop down list appears EMPTY. I do not think it is a metter of
> code. I think there's something wrong with connecting repeater and
> drop down list. But what? Maybe it is Commerce Server fault, or
> Sequel... Or maybe I do not have some patches installed?
>
> Either way, that is the problem. If anyone had similar experience, or
> knows what causes such behavior, please give me a shout. Thanks for
> your help ladies and/or gentleman.
>
> Regards
> Indianiec
> indianie***@wp.pl